PRIVACY POLICY

Last Updated: 10 August 2026

The protection of your personal data is important to us. This Privacy Policy explains how the business “ΣΑΡΑΚΗΝΑ – ΣΩΜΑΡΑΚΗΣ ΜΙΧΑΗΛ ΝΙΚΟΛΑΟΣ” collects, uses and protects personal data when you visit or use the website https://sarakina.gr/.
The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 (GDPR), the applicable Greek legislation on the protection of personal data and the current legislation for the protection of privacy in electronic communications.

1. Controller of Processing

Responsible for the processing of personal data collected through the website is:
ΣΑΡΑΚΗΝΑ – ΣΩΜΑΡΑΚΗΣ ΜΙΧΑΗΛ ΝΙΚΟΛΑΟΣ
Address: Paralias Tsoutsourou Street, 70010, South Heraklion Crete, Greece
Email: info@sarakina.gr
VAT: 114580460 GEMI No.: 077441927000 EOT Approved License No.: 1237983
For any questions regarding the processing of your personal data or to exercise your rights, you can contact us at info@sarakina.gr.

2. What personal data we collect

The website may collect personal data when you choose to contact us or request information about accommodation, bookings or availability.
The data you may provide to us includes:

• Full name
• Telephone number
• Email address
• The content of your message
• Booking dates or availability check dates

Any other information you choose voluntarily to include in your message.
We do not request through contact forms data that is not necessary for servicing your request.
Please do not send sensitive personal data through the website forms unless this is absolutely necessary and you are explicitly asked to do so by us.

3. How we collect your data

The personal data mentioned above is collected mainly when:

• you fill out and submit the contact form,
• you request information about availability or booking,
• you contact us through the website,
• you use features of the website that require sending relevant information.

The provision of data that is necessary to respond to your request is generally optional. However, if you do not provide the necessary information, we may not be able to respond to or service your request.

4. For what purposes we use your data

Personal data is used exclusively for specific and lawful purposes, such as:

• Communication and Service
• To respond to questions, requests or messages you send us through the website.
• Bookings and Availability
• For processing requests concerning bookings, availability or accommodation dates.
• Provision of Services
• For the organization and provision of services you have requested from Sarakina.
• Website Improvement
• To understand how the website is used and to improve its functionality, content and user experience.
• Security and Technical Operation
• To protect the website from malicious activities, technical failures and security incidents.
• Compliance with Legal Obligations

When processing is required by applicable law or to exercise or defend legal claims.

5. Legal Bases for Processing

Depending on the case, the processing of personal data is based on one or more of the following legal bases of the GDPR:

• Article 6 para. 1(b): when processing is necessary for the performance of a contract or for taking steps at the request of the data subject prior to entering into a contract.
• Article 6 para. 1(c): when processing is necessary for compliance with a legal obligation.
• Article 6 para. 1(f): when processing is necessary for the legitimate interests of the business, such as the security and proper operation of the website, provided that your rights and freedoms do not override such interests.
• Article 6 para. 1(a): when required and you provide your consent, particularly for non-essential cookies and measurement/analytics technologies.

Consent, where it constitutes the legal basis, may be withdrawn at any time without affecting the lawfulness of processing carried out prior to its withdrawal.

6. Contact Forms

The website uses the Divi Contact Forms and Divi Contact Form Helper features for submitting and managing messages through contact forms.
When you fill out a form, the details you enter are used to service your specific request.
The data is not used for a different purpose than that for which it was collected, unless there is a lawful basis for further processing.

7. Google Analytics and Google Site Kit

The website uses Google Site Kit, through which connection can be made to Google services, including Google Analytics and Google Search Console.
Google Analytics is used to collect statistical information about the use of the website, such as:

• visits and page views,
• navigation method on the website,
• technical device and browser information,
• general statistical information about website performance.

The purpose is to understand how the website is used and to improve its content and functionality.
Google provides information regarding data protection and the use of measurement services.
Important: Non-essential cookies and analytics technologies are used in accordance with the choices you make through the cookie consent mechanism of the website.

8. Google Search Console

We also use Google Search Console to monitor and improve the website’s presence in Google search results.
Search Console provides, among other things, aggregate data about impressions, clicks and searches that direct users to the website.
The use of Search Console is mainly concerned with managing and optimizing the website’s presence in search engines.

9. Rank Math SEO

The website uses Rank Math SEO for managing and optimizing the website’s SEO elements.
This particular tool is used for technical and organizational functions related to optimizing the website in search engines.

10. Cookies

The website uses cookies and similar technologies.
Cookies may be used for:

• the essential functionality of the website,
• the maintenance of basic settings,
• the management of consent preferences,
• the analysis of website traffic and use, where the required consent has been provided.

For the management of cookies we use Complianz | GDPR/CCPA Cookie Consent.
Absolutely essential cookies may be used without consent when necessary for the provision of a service requested by the user or for the operation of the website. For non-essential cookies, consent must be requested before their installation/use, in accordance with the applicable framework.
You can modify or withdraw your choices regarding cookies through the relevant settings provided by the website.

11. Third-Party Service Providers

For the proper operation of the website and the provision of specific features, services of third parties, such as Google, may be used.
Third-party providers may process data in accordance with their own privacy policies and their own terms.
Sarakina does not sell or lease the personal data of its visitors to third parties.

12. Transfer of Data Outside the European Economic Area

Certain service providers used by the website, such as Google, may process data in countries outside the European Economic Area.
In the event of transfer of personal data outside the EEA, this is carried out in accordance with GDPR requirements and the provided mechanisms for the lawful transfer of personal data.

13. Retention Period of Personal Data

We retain personal data only for as long as necessary for the purpose for which it was collected or as long as required by applicable law.
Specifically:

• Data submitted through a contact form is retained for as long as necessary to manage and complete the request and for any subsequent communication directly related to it.
• Data related to bookings or transactions may be retained for as long as required by tax, accounting or other legal obligations.
• Technical and statistical data collected through analytics services are retained in accordance with the respective settings of the services and the user’s consent choices.

When data is no longer necessary, it is deleted or anonymized, where this is technically and legally feasible.

14. Data Security

We take appropriate technical and organizational measures to protect personal data from loss, destruction, unauthorized access, alteration or disclosure.
The website uses secure connection technologies and security measures are implemented at the website and infrastructure level, depending on the technical requirements of the service.
Despite security measures, no transmission or storage of data via the internet can be considered absolutely secure.

15. Your Rights

In accordance with the GDPR, you have, subject to the conditions provided by law, the following rights:

• Right to be informed about the processing of your data.
• Right of access to personal data we hold about you.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure of your data, where lawful conditions are met.
• Right to restrict processing in specific cases.
• Right to data portability, where applicable.
• Right to object to processing, where provided.
• Right to withdraw consent, when processing is based on consent.

These rights are not absolute and specific exceptions or limitations provided by the GDPR or national law may apply.

16. How You Can Exercise Your Rights

To exercise any of the above rights, you can contact us:
Email: info@sarakina.gr
In your request please clearly state the right you wish to exercise and, where required, provide the information that will allow us to confirm your identity.
Requests to exercise rights are examined without undue delay and, as a rule, within one month of receipt, in accordance with the GDPR. In case of a particularly complex request, the deadline may be extended in accordance with the provisions of the Regulation.

17. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable law, you have the right to lodge a complaint with the competent supervisory authority.
In Greece, the competent supervisory authority is:
Hellenic Data Protection Authority (HDPA)
You can visit the Authority’s official website for more information about your rights and the complaint submission procedure.
Hellenic Data Protection Authority

18. Updates to the Privacy Policy

This Privacy Policy may be modified when required by changes in legislation, in the services we use or in the way the website operates.
The most recent version will always be available on this page.
We recommend that you check this Policy periodically for any changes.
Contact Information
ΣΑΡΑΚΗΝΑ – ΣΩΜΑΡΑΚΗΣ ΜΙΧΑΗΛ ΝΙΚΟΛΑΟΣParalias Tsoutsourou Street70010, South Heraklion Crete, Greece
Email: info@sarakina.gr
VAT: 114580460
GEMI No.: 077441927000
EOT Approved License No.: 1237983